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海底捞火锅

Address 上海市虹口区北站海宁路263号
Phone +86 21 6309 7326
Hours 10:30-03:00
Website www.haidilao.com
Categories Hot Pot Restaurant, Asian Restaurant, Chinese Restaurant
Rating 4.5 13 reviews
Haidilao Hot Pot
Nearest branches
海底捞 — 上海市黄浦区南京东路830号第一百货5层
海底捞火锅店 — 上海市静安区
海底捞火锅 — 上海市普陀区长寿路468号
海底捞火锅打浦路店 — 上海市黄浦区打浦桥打浦路1号金玉兰广场
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海底捞火锅 reviews

13
Sort by: date highest rated lowest rated most helpful
Melike
23 November 2023 8:24

The best Hot Pot in town without any doubt! This brand has a very strong reputation and they totally deserve it.

I’ve been to several branches while in Shanghai and quality is always consistent. Staff is welcoming, the wait and the crowd are very well managed, there are tons of options and everything is fresh and top quality. Their home made noodles prepared right in front of clients is yummy and become a spectacle in itself. A must visit if you visit the city.

Terence
14 October 2023 1:39

Being new to hot pot, was a skeptic about the hygiene factor. Mixing vegetarian food and meat isn't my kind of experience or anything that is particularly interesting.

However, was pleased to know that vegetarian hygiene can be maintained in a sanctimonious manner, Inspiring of the plethora of animals cut up and consumed at the same table.

What is good is that you can mix n match your accompaniments and boy do they have a fantastic selection of Flavour, spices and assorted garnishes.

Happy that I went there.

Maria
03 June 2023 21:45

Service is really good. Good mood will be provided. Tasty soup. Delicious meat. But be ready to queue. There are some free welcome snacks and drinks.

김다솜
15 October 2020 14:51

Great service and great food. I went there at 11PM but still had to wait (not for long). On the same floor there's a massage shop (富侨保健) and it's amazing. Must visit!

Bhaskar
06 October 2020 11:27

I don't write reviews but the service here is simply exceptional and the best I have seen till date. I don't speak a word of Chinese and they don't speak English but they did everything to ensure I had a great time. This is my 2nd time here in 2 days and if I was in Shanghai longer, I would be a regular. And the food is also great and very reasonably priced.

김다솜
13 November 2019 7:03

Great service and great food. I went there at 11PM but still had to wait (not for long). On the same floor there's a massage shop (富侨保健) and it's amazing. Must visit!

S13PH4N
05 July 2019 21:36

Die Beste Kette für Hotpot Restaurants in China. Das Essen und der Service sind erste Klasse. Unbedingt probieren!

Anthony
16 June 2019 14:30

This place served me the best Hot Pot that I've ever had. The server worked very hard at communicating with me via a translation app and he chose some great ingredients. The service was prompt even during the dinner rush hour and the prices were very reasonable. I will definitely return here when I am back in Shanghai.

Kevin
06 January 2019 3:14

Top notch service with great food!

What a wonderful hot pot experience! We didn't have any reservations but luckily they offer a waiting area and they keep you topped off with snacks and tea. The food itself was superb, make sure you order the noodles as not only was it tasty you also get a bit of a performance included!

Our server we had was fantastic! He helped us with our ordering and showed us all the proper etiquette to eating hot pot as we were clearly amateurs. He made sure to always assist us and was sure that everything was perfect for us. I only wish we had customer service like this back in Canada. I would 100% recommend giving this place a visit as you won't be disappointed!

Tar
23 May 2018 2:30

This is one of the best hot pot restaurants. I love here. I ordered a Spicy one (Mah-La). Order a noodle and see the show. All staffs are very very nice. I will miss here. สั่งเลยอร่อยทุกอย่าง

Melissa
15 November 2017 2:00

This branch at Shou Ning Road is closed for renovations until the end of 2017. Do NOT go there! We went all the way there and found that the place is under renovations. There was a person sitting at the place to tell people it was closed for renovations and leading people to the next closest branch.

Eugene
20 May 2017 6:18

It's all about the service here. Do your nails. Wash your car. Watch your kids. Polish your shoes. They go the extra mile to impress. The food? It's okay.

Mitchell
11 May 2017 1:11

My girlfriend and I were recommend to try this hot pot place by a friend who lives in Shanghai and he was right, it was the best we've ever had!

The food was great and the prices very fair but the service was out of this world. They were pouring over us and in the most professional way. I wish I could give them 6 stars!

It's off the beaten path and in a nondescript building on the second floor but worth the walk or the metro ride to get there. Very highly recommended.

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